Wealthy Rude Customer Tried To Get Him Fired For Being Polite

A disgruntled female customer decided to call the manager upon being referred to as “ma’am” and “miss” insisting that she should instead be called “doctor” because of her position. What ensues is the most ridiculous exchange the store staff ever experienced.

(I work at a very upscale store in Manhattan. A lot of our clientele are successful business folk with expensive tastes.)

Manager: “Hey, [My Name], can you come over here a moment?”

(I walk over to where a sour-faced female customer in a pricey but nondescript business suit is giving me a death glare.)

Manager: “Is this the gentleman who served you?”

Customer: “That’s him! You are a disgrace, you know that?”

Me: “I… um… I’m sorry, but what did I do to upset you?”

Customer: “Are you serious? The entire transaction you constantly referred to me as ‘ma’am’ and ‘miss’!”

Me: *now even more confused* “Yes, I was being polite?”

Customer: “Polite? I’m a doctor you idiot! DOC-TOR! Can you say that word? Doooc-tooor? Do you know what it means?”

Me: “Yes, ma’am, I know what—”

Customer: “There you go again! It’s DOCTOR! Not ma’am!” *to my manager* “Seriously, is this what [Clothing Store] has been reduced to?”

Manager: “Uh, first off, ma’am…”

Customer: “DOCTOR!”

Manager: “Right, doctor, did you per chance tell my associate that you wished to be addressed as such?”

Customer: “Well, no. He should’ve known!”

Manager: “Really? Did you show him any ID confirming you were a doctor?”

Customer: “No, I shouldn’t have to.”

Manager: “Is your title stated anywhere? Say on your driver’s license?”

Customer: “No.”

Manager: “Then, may I ask, how is he supposed to know you’re a doctor if you didn’t give him any indication as such?”

Customer: “What? Well I’m wearing a nice and expensive suit for one!”

Manager: “Uh… so is every other customer in the store currently, ma’am.”

Customer: “IT’S DOCTOR! NOT MA’AM! You know what? Forget it! I’m never shopping here again if you’re all this incompetent!”

(She storms out.)

Me: “So… am I in trouble?”

Manager: “Oh, no… Well, unless you’re unlucky enough to visit whatever medical practice she works at. Geeez!”

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